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Written by : Vernell Prosise |
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coke is just soda tylenol just acetaminophen and levi's are just genes yet consumers go out of their way to select these specific brands over others an economist would say how is this possible that a rational consumer would be willing to pay more for exactly the same thing we love to think about ourselves as rational that's not how it works a very famous study done by colleagues at duke university it flashed either the apple logo or the ibm logo to two randomized groups of participants the study found that after being subliminally exposed to the apple logo compared to when you've been exposed to the ibm logo participants performed better on creative tasks and the argument is that apple has been telling you this story over and over again that apple is the brand for hip cool fun creative people this is the true power of brands they can influence our behavior in ways that extend way beyond the point of sale so to what degree can the influence of brands wreak havoc on our ability to make rational spending decisions this is your brain on money this is americus reid he studies identity and marketing at the university of pennsylvania when i make choices about different brands i'm choosing to create an identity when i put that shirt on when i put those shoes on those jeans that have someone is going to form an impression about what i'm about so if i'm choosing nike over under armour i'm choosing a kind of different way to express affiliation with sport the nike thing is about performance the under armour thing is about the underdog i have to choose which of these different conceptual pathways is most consistent with where i am in my life and once a consumer makes that choice their relationship with a brand can deepen to the point where they identify with the brand like family and once you identify with a brand it can shape the way you behave and it's really interesting because they will also if someone talks bad about that product brand or service they will be the first to go out and defend why because an attack on the brand is an attack on themselves michael platt is a professor of neuroscience marketing and psychology whose research demonstrates how our perception of brands influences our decisions there's an idea in marketing which is that we relate to brands in the same way we relate to people it's like i love this brand or i hate this brand of course what people say right can often be different from what's really going on in their heads so we thought well why don't we just ask the brain directly michael and his team observed the brains of iphone users and samsung galaxy users with an mri machine while they heard good bad and neutral news about apple and samsung apple customers showed a brain empathy response toward apple that was exactly what you'd see in the way you would respond to somebody in your own family strangely samsung users didn't have any positive or negative responses when good or bad news was released about their brand the only evidence that samsung users showed was reverse empathy for apple news meaning if the apple headline was negative their brain reflected a positive response you know it really shows us that apple has completely defined the market here samsung customers it seems from their brain data are only buying samsung because they hate apple the kicker the samsung users didn't report feeling the results that mris showed what was happening in their brains and what they reported feeling towards apple and samsung were totally different most people just don't realize that they are subconsciously choosing brands because those brands have some kind of self-expressive value you can see there's a lot of power here in terms of shaping consumers decisions as we learn more and more about that we have to think much more deeply about the ethical legal and societal implications of doing that so as consumers what can we do to make informed choices well the best thing we can do is be aware of the influence that brands hold i think it's important to always pause and think a little bit about okay why am i buying this product and like it or not brands aren't going anywhere i've heard lots of people push back and say that i'm not into brands i take a very different view they're not doing anything any different than what someone who affiliates with a brand is doing they have a brand it's just an anti-brand brand i think about what is it i've learned about identity over time i think a lot of it has to do with the fundamental need that we as humans have to have support systems perhaps it was the church it was the community it was these other institutions that existed now brands have stepped in as pillars of our identity so i'm very much motivated to see that in that positive light
Thanks for your comment Cornell Glassman, have a nice day.
- Vernell Prosise, Staff Member
so this year 2016 my business partner and I Jeff Welsh are on a mission to not only provide our services to you to help you grow your business but to help you understand a word that 99% of business owners know is important but don't truly know what it means and that word is branding branding a lot of people think it's your logo a lot of people think it's your website a lot of people think it's social media its graphic design those are not branding those are all the tools that help you establish your brand so let's take a step back and break it down for a minute what does branding mean what is a brand if I say mercedes-benz you think of luxury high-class fine automobile if I think of McDonald's you think of convenience if I say Shake Shack you have a different perception when they actually sell the same thing hamburgers a hamburger brand for McDonald's you go there because it's convenient it's fast it's quick its in-and-out if you go to somewhere like Shake Shack or in an out burger your steak in shape you're going there because of quality food a little bit higher class it all has to do with branding branding and a brand is what someone thinks about when they hear your name or your company's name so what do you think about when you hear the name Luke Nesler you might think of he's a great guy he knows what he's talking about he's fast talking he's a public speaker you might think that I'm a jerk everything that you think of when you hear the name Luke Nesler is something that I've created it's an interaction you've had with me it's a video that you've seen online it's what you think of my new website it's what you thought of the last article that I put out those tools will create your brand but it's not just those tools it's also what you do in person it's how you interact with people you can have a presence online that is polite that is well-spoken but then you could be an introvert and quiet in that guy that hides in the side of the room at networking events you need to make sure that your brand is authentic what you say online matches what you do in person it's getting your message out getting your message across that's what do it impact marketing and that's what we want to help you achieve in 2016 I want you to ask us how you can build your brand because that's what we're here to do is to help you build that perception that individuals have of you and you're hungry
Thanks laesenciascmG your participation is very much appreciated
- Vernell Prosise
About the author
I've studied anarchist economics at Brewton-Parker College in Mount Vernon and I am an expert in highway engineering. I usually feel uncomfortable. My previous job was patent lawyer I held this position for 20 years, I love talking about snowboarding and mixology. Huge fan of Shawn Johnson I practice uneven parallel bars and collect bicycles.
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